Show All Answers

1. Is reclaimed water available in my neighborhood?

Reclaimed is available in most areas. Please check the current map for availability in your neighborhood.

2. Who do I contact?

Reclaimed Water Application and Fees

Planning and Redevelopment

(813) 749-1124

Reclaimed Water Meter Installation & Inspections

Distribution and Collection Division

(813) 749-1226

Reclaimed Water Meter Pressure

Water Reclamation Facility

(813) 749-1226

Reclaimed Water Billing

Utility Billing

(813) 855-5257

3. What is the cost of reclaimed water?

For standard size residential meters:

Reclaimed Water (where available)

Amount	Cost
Minimum first 8,000 gallons	$7.60
8,001 - 15,000 gallons (per 1,000 gallons)	$0.95
Over 15,001 gallons (per 1,000 gallons)	$1.20

Reclaimed Water Availability Fee

Amount	Cost
Where reclaimed available, but not installed	$4.39

4. Can I have both an irrigation system and a hose connection on a reclaimed meter?

Yes, but make sure any hose used with the reclaimed water meter is not used with your drinking water connection.

5. Do I have to have an irrigation system in order to get a reclaimed water meter?

No, you can get a reclaimed water meter with a hose bib connection. Make sure any hose used with the reclaimed water meter is not sued with your drinking water connection.

6. What do I do if my children or pets drink the water?

As reclaimed water does not maintain a chlorine residual, watch for the same signs as you would with any potential exposure to bacteria. For more information, it is best to consult your doctor.

7. What do I do if there is a problem with my reclaimed water pressure?

If you experience problems with your reclaimed water pressure, call the Water Reclamation Facility at (813) 749-1226.

8. Does reclaimed have any restrictions?

We currently have two levels of restrictions on reclaimed. Please visit the Reclaimed Water website at https://www.myoldsmar.com/147/Reclaimed-Water-Division for the current level of restrictions.

Dry Weather Protocol - Level 1

Possible reclaimed shut off hours: 12:00 pm to 6:00 pm daily.

Dry Weather Protocol - Level 2

Reclaimed availability schedule (Level 1 hours still in effect):

• North of Tampa Rd - Mon, Wed, Fri, Sat
• South of Tampa Rd - Tues, Thurs, Fri, Sun

9. What are the benefits of reclaimed water?

Some of the benefits include:

• Less expensive lawn maintenance
• Conserves drinking water
• Fewer watering restrictions
• Nitrogen and phosphorous in the water provide excellent fertilizers
• Can positively affect property value
• Protects the Bay by reusing water rather then discharging to the Bay

10. What are my customer responsibilities?

• Only use reclaimed water for Approved Uses
• Reclaimed water can only be connected to an isolated underground irrigation system or a secured hose bib connection
• Hose bibs must either be located in a locked box or require a special tool to operate
• Hose bibs must be clearly labeled as being nonpotable quality, with the words “Do Not Drink” in both English and Spanish, together with the approved international symbol
• By submitting a reclaimed water application, each customer gives prior consent for City personnel to inspect, remove, and secure any or all devices installed by the customer which connect to or control the reclaimed water system.