Who is eligible to participate?

The Automatic Bank Draft program is open to all City of Oldsmar utility customers whose balance is current. Your monthly utility bills will automatically be deducted from your bank account five days prior to the due date.

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1. Who is eligible to participate?
2. Will I still receive a monthly utility bill?
3. When will the automatic payments begin?
4. What if I don’t agree with the amount on my statement?
5. Is there a charge for the automatic bank draft service?
6. Can I pay automatically by credit card?
7. What if I wish to change my automatic payment method?
8. Is my bank information safe and secure?
9. What if my automatic bank draft is rejected?
10. How do I stop participating in the Automatic Bank Draft Program?
11. Who do I contact with questions or for more information?