What if my automatic bank draft is rejected?

If your automatic bank draft is dishonored for any reason, the City of Oldsmar will send you written notification. You must then pay your utility bill in full by cash or money order. A fee will be added to your account for each non-paid automatic transaction. The City of Oldsmar reserves the right to discontinue your participation of the Automatic Bank Draft Program if your payment is rejected. Your financial institution may also charge fees for rejected payments.

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1. Who is eligible to participate?
2. Will I still receive a monthly utility bill?
3. When will the automatic payments begin?
4. What if I don’t agree with the amount on my statement?
5. Is there a charge for the automatic bank draft service?
6. Can I pay automatically by credit card?
7. What if I wish to change my automatic payment method?
8. Is my bank information safe and secure?
9. What if my automatic bank draft is rejected?
10. How do I stop participating in the Automatic Bank Draft Program?
11. Who do I contact with questions or for more information?