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1. Who is eligible to participate?
2. Will I still receive a monthly utility bill?
3. When will the automatic payments begin?
4. What if I don’t agree with the amount on my statement?
5. Is there a charge for the automatic bank draft service?
6. Can I pay automatically by credit card?
7. What if I wish to change my automatic payment method?
8. Is my bank information safe and secure?
9. What if my automatic bank draft is rejected?
10. How do I stop participating in the Automatic Bank Draft Program?
11. Who do I contact with questions or for more information?