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When a larger line service is interrupted, there is greater opportunity than usual for contamination to come into the system when the water is brought back online. This is a precaution because of that greater opportunity. Nothing has been found. We are sampling the system to ensure all is clear before we rescind the notice.
Nothing has been found. This is just a precaution. If anything is found, we will issue an alert which would include symptoms.
Ice cubes produced prior to the notice would be unaffected. As a precaution, dispose of ice cubes produced while the notice is in effect.
Yes, although pets have a higher tolerance level, it is better to use caution and take the same preventative measures.
Yes, any water used for any consumption should be boiled first.
Yes, but pay close attention so that water is not consumed.
I have had a transplant, surgery, open wound, etc. - can I shower?
Please consult your physician for advice, they know the details of your particular situation.
We test the water for bacteria to confirm that the results of the test come back clean two days in a row.
If the test passes, then the boil water notice is rescinded.